Language

DALnet System

Inbound Call Center

One of the biggest advantages of implementing a Cloud Call Center solution is that it eliminates the high investment cost of purchasing new hardware, network infrastructure, and software licenses to get the latest and most advanced call center technology.

What makes a great inbound call center provider? Is it the ability to answer customer calls quickly, efficiently, and with short wait times? Those are some of the key elements in providing good service to your customers and we provide all of them.

One of the biggest advantages of implementing a Cloud Call Center solution is that it eliminates the high investment cost of purchasing new hardware, network infrastructure, and software licenses to get the latest and most advanced call center technology.

Since our call center software is delivered over the Internet, or VPN over the Internet or using a leased line to our Cloud Server, we are responsible for all maintenance and upgrades, including integration with leading CRM systems and overall application performance. DALNET CLOUD CONTACT CENTER significantly reduces the burden on a company's IT department.

The DALNET CLOUD CONTACT CENTER solution for inbound call centers helps you deliver exceptional customer experiences. You'll have the tools you need to quickly connect callers with the right agent, increase capacity when inbound call center volumes spike, and improve agent productivity while enabling fast first contact resolution.

WE ALSO PROVIDE AN INBOUND CALL CENTER NUMBER

DALNET CLOUD CONTACT CENTER has collaborated with PT Telkom Indonesia to provide an inbound call center number and has the ability to provide FAST, CHEAP and FLEXIBLE services.

Inbound Call Center 1500XYZ dan 14XYZ
Inbound Call Center 080X-1-XXXXXX