{"id":559,"date":"2023-06-12T16:45:37","date_gmt":"2023-06-12T16:45:37","guid":{"rendered":"https:\/\/www.dalnetsystem.com\/?page_id=559"},"modified":"2023-06-14T12:24:24","modified_gmt":"2023-06-14T12:24:24","slug":"predictive-dialer","status":"publish","type":"page","link":"https:\/\/www.dalnetsystem.com\/en\/dalnet-contact-center\/predictive-dialer\/","title":{"rendered":"Predictive Dialer"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"559\" class=\"elementor elementor-559\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15f41457 animated-slow e-con-boxed e-flex elementor-invisible e-con\" data-id=\"15f41457\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\" data-e-bg-lazyload=\"\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-70d67ac6 e-con-boxed e-flex e-con\" data-id=\"70d67ac6\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70decd1e animated-slow elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"70decd1e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle\">\n\t\t\t\t\t\tDALnet System\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title\">Predictive DIaler<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>The right solution to increase productivity and workforce utilization when contacting a large list of prospects<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d055e70 elementor-widget-elementskit-dual-button-start animated-slow elementor-invisible elementor-widget elementor-widget-elementskit-dual-button\" data-id=\"4d055e70\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"ekit-element-align-wrapper\">\n                    <div class=\"ekit_double_button\">                <a class=\"ekit-double-btn ekit-double-btn-one\" href=\"https:\/\/www.dalnetsystem.com\/en\/hubungi-kami\/\">\n                    Contact Sales                <\/a>\n            \n            <a class=\"ekit-double-btn ekit-double-btn-two\" href=\"https:\/\/www.dalnetsystem.com\/en\/hubungi-kami\/\">\n                    Request Free Trial                <\/a>\n                  <\/div>\n                <\/div>\n            <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2398b1e6 e-con-boxed e-flex e-con\" data-id=\"2398b1e6\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d5cc54 e-con-boxed e-flex elementor-invisible e-con\" data-id=\"2d5cc54\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e01092f e-con-boxed e-flex e-con\" data-id=\"e01092f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b57a621 elementor-widget elementor-widget-text-editor\" data-id=\"b57a621\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>Predictive dialer<\/strong> (also features preview mode) is the perfect solution to increase productivity and labor utilization when contacting large lead lists. No manual dialing, no waiting for calls to be answered, no missed calls, what could be better? We at Dalnet Contact Center focus on the following goals in the ongoing development and operation of our predictive dialer.<\/p><p>One feature that helps maintain high occupancy is connected campaigns, where lower-priority campaigns start making calls when higher-priority campaigns are out of time or exhausted.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea86abf e-con-boxed e-flex e-con\" data-id=\"ea86abf\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8c30cd0 e-con-boxed e-flex e-con\" data-id=\"8c30cd0\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d75e398 e-con-boxed e-flex e-con\" data-id=\"d75e398\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-944787f ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"944787f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" target=\"_self\" rel=\"\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-\">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-graph-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    High productivity and workforce utilization                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e0e900 e-con-boxed e-flex e-con\" data-id=\"7e0e900\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc78fb7 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"dc78fb7\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" target=\"_self\" rel=\"\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-\">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-target-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Maximum call success rate                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f0629b e-con-boxed e-flex e-con\" data-id=\"4f0629b\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cd211d1 e-con-boxed e-flex e-con\" data-id=\"cd211d1\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a23571 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"0a23571\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" target=\"_self\" rel=\"\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-\">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-Document-Search\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    List management is very easy to use                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fef3d5 e-con-boxed e-flex e-con\" data-id=\"6fef3d5\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a18a65 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"4a18a65\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" target=\"_self\" rel=\"\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-\">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-management\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Helps you to stay within the rules                 <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d6bced animated-slow e-con-boxed e-flex elementor-invisible e-con\" data-id=\"4d6bced\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-126bda8 e-con-boxed e-flex e-con\" data-id=\"126bda8\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c0c32e elementor-widget elementor-widget-image\" data-id=\"8c0c32e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"707\" src=\"https:\/\/www.dalnetsystem.com\/wp-content\/uploads\/2023\/06\/apps.jpeg\" class=\"attachment-full size-full wp-image-567\" alt=\"\" srcset=\"https:\/\/www.dalnetsystem.com\/wp-content\/uploads\/2023\/06\/apps.jpeg 780w, https:\/\/www.dalnetsystem.com\/wp-content\/uploads\/2023\/06\/apps-300x272.jpeg 300w, https:\/\/www.dalnetsystem.com\/wp-content\/uploads\/2023\/06\/apps-768x696.jpeg 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-675bb26 e-con-boxed e-flex e-con\" data-id=\"675bb26\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b439dc5 elementor-widget elementor-widget-heading\" data-id=\"b439dc5\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">High Productivity and Utilization with DALnet Predictive Dialer<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-424286e elementor-widget elementor-widget-text-editor\" data-id=\"424286e\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The DALnet Predictive Dialer features a unique high-performance prediction algorithm, taking into account a number of factors collected in the past, and factors expected to occur after the dialing decision is made, to maximize the productive time of outbound agents. Even when operating with an agent pool size of around 15 agents and a list success rate of around 1%, the dialer manages to attract a good 85% occupancy.<\/p><p>The dialer features customizable forms with data input fields and accelerator buttons, as well as simultaneous appearance of third-party URL screens for integration with other systems. Personalized agent playback prompts help save agent effort while speaking.<\/p><p>Predictive dialers can notify the answering machine during the call process with 85% accuracy on mixed patterns between live and answering machine answers. (Beware of vendors who advertise 90% accuracy, usually achieved on a special sample of answering machines).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>DALnet System Predictive DIaler Predictive dialer (juga dilengkapi mode preview) adalah solusi yang tepat untuk meningkatkan produktivitas dan pemanfaatan tenaga kerja saat menghubungi daftar prospek yang besar. Predictive dialer (juga dilengkapi mode preview) adalah solusi yang tepat untuk meningkatkan produktivitas dan pemanfaatan tenaga kerja saat menghubungi daftar prospek yang besar. Tidak ada panggilan manual, tidak [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":537,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-559","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/pages\/559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/comments?post=559"}],"version-history":[{"count":19,"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/pages\/559\/revisions"}],"predecessor-version":[{"id":928,"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/pages\/559\/revisions\/928"}],"up":[{"embeddable":true,"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/pages\/537"}],"wp:attachment":[{"href":"https:\/\/www.dalnetsystem.com\/en\/wp-json\/wp\/v2\/media?parent=559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}